At ApnaCamera, we strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a hassle-free return and replacement policy subject to the terms outlined below.

1. Eligibility for Returns

You may request a return or replacement if:
✅ The item is defective, damaged, or incorrect upon delivery.
✅ The product is unused, in its original packaging, and in resalable condition.
✅ The return request is made within 7 days from the date of delivery (as per our return window).

Note: Certain products, such as software, customized items, or opened accessories, may not be eligible for return.

2. How to Initiate a Return

To request a return, follow these steps:

  1. Contact Us – Email us at [Insert Email] or call us at [Insert Phone Number] with your order details and reason for return.
  2. Provide Proof – Share images or videos of the defective/damaged item for quick processing.
  3. Return Authorization – Once approved, we will provide return instructions, including shipping details.

3. Refund & Replacement Process

🔄 Replacement: If eligible, we will send you a replacement product at no additional cost.
💰 Refund: If a replacement is not available, we will process a refund to your original payment method within 10 Days after inspecting the returned item.
📦 Return Shipping: If the issue is due to our error (wrong or defective product), we will cover the return shipping costs. Otherwise, return shipping charges may apply.

4. Non-Returnable Items

The following items cannot be returned:
❌ Used or damaged products due to customer mishandling.
❌ Items without original packaging, accessories, or proof of purchase.
❌ Software, digital products, or customized items.
❌ Products returned after the specified return period.

5. Cancellations

  • Orders can be canceled before shipping for a full refund.
  • Once shipped, cancellations are subject to our return policy.

6. Contact Us

For any return-related inquiries, reach out to us:

📧 Email: sales@apnacamera.com
📞 Phone: 0123456789
🌐 Website: www.apnacamera.com